Faqs

"Once Loved" is our term for vintage, estate and pre-loved fine jewelry...pieces with a history of being worn and cherished. Every Once Loved piece is inspected by our contracted gemologist before listing, and carries the character that only time can create.

Yes. Estate and vintage fine jewelry is the foundation of our collection. We source and curate pieces from various eras, carrying only solid gold, platinum, and sterling silver — no plated metals. Each piece is evaluated for quality, integrity, and authenticity before it's listed.

We carry only fine metals: solid gold (14k and 18k), platinum, and sterling silver. We do not carry gold-plated, gold-filled, or fashion metals. Every piece in our collection meets a strict standard for quality and longevity.

Yes. We accept custom jewelry commissions in solid gold, platinum, and sterling silver. If you have a design in mind or want to bring an idea to life, reach out through our contact page and a member of our team will be in touch within one business day.

Yes, we ship internationally at a flat rate. All shipments — domestic and international — are sent with Signature Required. Domestic orders within the Continental United States ship complimentary and arrive within 2–5 business days after a 1–3 business day fulfillment window.